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Archived Why SERVPRO Blog Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Santa Rosa Beach, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties today at (850) 267-0746 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Santa Rosa Beach Businesses Do Not Need to Face Disinfection Challenges Alone

5/15/2020 (Permalink)

Tag: male wiping a laptop with a white rag sitting at a wood desk Let employees wipe down the tools they need to do their job. SERVPRO cleans the rest.

Experienced Environment Cleaners are her to Support Local Businesses

Our highly-trained crews are waiting to offer proven cleaning and disinfection strategies for your Santa Rosa Beach business. If you have a restaurant and are stepping up to help the community during this uncertain time with pick-up food options, we match your commitment stride for stride.

Our locally owned and operated cleaning company is no rookie in the abatement of infectious agents in Santa Rosa. If your business remains open, let us help you regain confidence that you can operate safely under these unique circumstances.  

SERVPRO prepares for all types of disasters, previously we have worked with SARS and other viral illnesses. We have experience with following the cleaning methodology recommended by the Centers for Disease Control and Prevention (CDC) to provide preventative cleaning. 

Are you concerned about maintaining a clean and safe work environment for employees and the public during this pandemic? Contact SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties at (850) 267-0746 for a practical and effective plan.

More about Santa Rosa

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Why Should You Insist on Fast Service When Your Santa Rosa Home Experiences Water Damage?

5/9/2020 (Permalink)

How Can SERVPRO Help You We're always open to take your call.

SERVPRO Offers Speedy Santa Rosa Water Damage Remediation Services to Prevent Lasting Damage

When you experience a water damage emergency in your Miramar Beach home from a malfunctioning washing machine, you have a big mess on your hands that needs immediate attention. The longer the water sits, the more damage is possible, including the growth of bacteria and mold.  

When situations require water removal services for your Santa Rosa property, you want to call a professional company who won’t waste time getting to you. At SERVPRO, we not only are available to help you any day, 24 hours a day, but we also have the knowledge and equipment needed to get the job done thoroughly and in a timely fashion. You can easily see why SERVPRO is the right choice for water damage remediation.   

After an event like this,  is vital for you to get professional help inside of your Santa Rosa home to combat the water damage as soon as possible. Leaving excess moisture inside of your home can cause the wooden furniture to swell and blister as it absorbs the water. Furthermore, leaving moisture unchecked can lead to the development of mold damage, which can cause health effects. When you find water damage of any kind inside of your home, acting fast is the best remedy.

If you want to hire a cleanup and remediation company that is quick, effective, and customer-friendly, you need the experts at SERVPRO. We pride ourselves on our excellently trained IICRC-certified techs as well as our quick response time. At SERVPRO, we firmly believe in providing not just a remediation, but a service that leaves you feeling good about leaving your home in our hands.

Our Mitigation Process

The first method to remove moisture from your structure is to extract any standing water. We utilize various tools to remove water from flooring. SERVPRO staff use extractors to remove water from floors. Most have three major components which include a heater, pump, and vacuum system. When carpeting and upholstery are affected, all three components are in use. For water damage mitigation, we use just the vacuum.  

We also have the use of truck-mounted or portable extractors. We can carry the portable device into your home, and it allows us to access area which is restricted. Extractors which are truck mounted have the same components, but are more powerful and have power sources of their own. They are designed to be efficient for water removal and restorative cleaning.  

The industry rates the strength of a pump in terms of volume and lift capacity. If the standing water is over two inches deep, we use a submersible pump with adequate volume and lift capacities. Water is pumped directly into a treated sewer, such as a toilet. We cannot use a pump with water contaminated with solid materials.  

SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties can be counted on to clean up your home in Crestview, Inlet Beach, or Alys Beach after a water damage emergency. Just reach out to us by dialing (850) 267-0746, and we can help you get your home back to the way it was.

Learn more about Santa Rosa.

What Do You Call a Person Who Cleans Up Trauma and Crime Scenes?

4/14/2020 (Permalink)

Crime Scene Cleanup in Santa Rosa Beach Santa Rosa Beach Homeowners Can Get Sympathetic Cleanup after a Crime or Trauma Event from SERVPRO

SERVPRO Empathetically and Professionally Handles Trauma and Crime Scene Biohazard Cleanups

Crimes scenes and traumatic events that impact your Santa Rosa Beach home require professional restoration techniques and sensitive and compassionate technicians to overcome. We understand how important it is to move on from whatever situation has occurred, and the only way to do this is to return the property to its original condition quickly.

The harm to a family member or crime scenes are often the most common trauma scene cleanup situations in Santa Rosa Beach residences. Our SERVPRO technicians have extensive training in premiere cleaning techniques and safe practices to ensure that our team gets protected from potential biohazards that exist and that the problem does not persist within the property once we have implemented our industry-leading equipment to resolve the effects.

As with any situation that results in the need for trauma cleanup, the safety of the occupants of the house and our SERVPRO professionals is paramount. We have training in the use of personal protective equipment such as full-face respirators and Tyvek suits to prevent contamination as we focus our efforts on cleaning, disinfecting, deodorizing, and reconstructing your home where needed.

Our premier cleaning services can preserve the contents and materials of your house from unnecessary tear out. Deep penetrating cleaning equipment for carpeting can remove set-in stains and soils at the base of the fibers and even into the padding beneath it. Blood-borne pathogens and the staining from bodily fluids pose a challenge which we can overcome to restore a semblance of cleanliness. Why choosing SERVPRO is illustrated by our true caring for or neighbors. Deodorization is often another critical step in recovering a home following a traumatic event, and our thermal fogging equipment can affect broad open areas with a neutralizing compound, but it is also safe for direct use on clothing, carpets, furniture, and other soft materials.

A trauma within your home or property can be difficult to move on from without a skilled professional restoration to make the situation “Like it never even happened.” You can count on our SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties to offer comprehensive care for your property in a sensitive time. Give us a call anytime that you need us at (850) 267-0746.

Learn more about Santa Rosa Beach.

Swift Water Removal for a Santa Rosa Beach Home

1/31/2020 (Permalink)

Water on floor Call the experts at SERVPRO for all of your water damage restoration needs. Contact us at (850) 267-0746.

Why SERVPRO Handles Water Removal in Santa Rosa With Ease

Water damage often results from pipe leaks and appliance mishaps, but another common cause is accidents or lapses in memory. A busy parent might accidentally leave the bath on and saturate the bathroom floor with water while taking care of household tasks or spending time with children. When these accidents happen, it can be frustrating for homeowners to deal with alone, especially considering that consumer products do not always address the full extent of moisture exposure.

If your Santa Rosa Beach residence requires water removal after an accident with your bathroom fixtures, IICRC-certified technicians at SERVPRO are ready to assist you. No matter what time you need to call, technicians can come to your home quickly and restore your home to a preloss condition. Your local SERVPRO also has mold remediation licenses (#MRSR309 and #MRSR377) if you need professional microbe cleanup after water damage.

Water Damage Timeline

  • Within minutes of damage occurring, water can saturate everything in its path, and absorb into walls, upholstery, floors, and other items. Upon exposure to moisture, carpeting becomes 50% weaker and can separate from the padding underneath.
  • Within 24 hours of exposure, drywall can swell and break down, and odors start to develop. Furniture may swell and crack, and metal surfaces may tarnish from moisture.
  • Between 48 hours to one week after exposure to water, your home can become host to mold and mildew. Essential structural materials like doors, windows, and studs can swell and warp. Metal surfaces may start to corrode or grow rusty, and furniture may grow mold. 
  • After more than a week of exposure, the time and effort needed to restore your home increases significantly, and the risk posed to occupants increases along with it.

How SERVPRO Can Help

In the event of a clean water overflow in your bathroom, technicians have extraction equipment available to remove the mess and prepare your bathroom for drying. Portable, back-mounted extractors can take care of the remaining loose water. If moisture has saturated tile flooring, technicians can evaluate the extent of damage underneath floors with infrared cameras. 

Once extraction is completed, professionals can set up centrifugal air movers every 10 to 16 linear feet along the affected area, as well as low grain refrigerant dehumidifiers for drying. These pros also use EPA-registered antimicrobials to rid water damaged areas of bacteria and mold, which can also help with removing odors.

SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties wants to ensure that your home looks, "Like it never even happened." Call (850) 267-0746 for cleanup that can begin within hours of your first contact.

Learn more about Santa Rosa.

What’s Really Happening With Water Damage Remediation in Santa Rosa Beach

12/29/2019 (Permalink)

lifebuoy floating in kitchen floodwaters Don’t let the water damage event in your home get out of hand.  Contact SERVPRO for emergency services right away.

Why Santa Rosa Beach Residents should be Aware of Microbial Growth in Water Damage Situations

It can be easy for a water incident in your home to get out of hand. Unfortunately, once water enters the house, it has the potential to cause massive amounts of damage. One of the reasons for that is the microbes present in all types of water. In modern restoration, it is almost impossible to talk about water issues without talking about microbial topics. Microbes are invisible to the naked eye but can reside within the water or in areas of the home. 

Microbes are the reason that you notice unpleasant odors or yellowing in association with water damage in your Santa Rosa Beach. These microscopic organisms include bacterias, viruses, and fungi, which can cause a health concern or the presence of mold. While homeowners may seek to rectify water incidents themselves to save on expenses, doing so can have the opposite effect. Many mold remediation and long-term water exposure restoration jobs are the results of a previous water incident in the home. 

So how do we tackle an organism that is invisible to the naked eye? SERVPRO responds as quickly as possible to prevent the spread of water. In some cases, in place, drying techniques are useful, but it is generally more time-efficient to detach carpets and float them using air movers to dry underneath. While extraction wands may be primarily thought of as water removal equipment, we can also adapt this equipment to distribute anti-microbial treatments directly onto floors and carpets. 

Microscopic particles can become airborne quickly, especially when we are using air circulation to increase evaporation. Hydroxyl generators can be used to disperse both deodorants and anti-microbial chemicals. SERVPRO technicians favor these generators in residential homes because they are water-based and therefore need less ventilation than traditional, ultra-low volume fogging equipment.

Managing microbes is a tough task without expert training and equipment. To bring your water emergency under control, contact SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties at (850) 267-0746.

Click here for more information about Santa Rosa Beach.

Santa Rosa Beach Home Affected by Biohazardous Buildup? Rely Upon SERVPRO for a Safe and Secure Cleanup and Restoration

12/18/2019 (Permalink)

white plastic container for biohazard cleaning agent plus red rubber gloves Santa Rosa Beach and a Hazardous Waste Cleanup Effort Needed? SERVPRO Restores a Sanitary Environment

SERVPRO Has Sufficient Resources to Handle Biohazard Cleanup in Santa Rosa Beach

Removal of biohazards encompasses many aspects apart from the cleanup of materials from the site. There is a need to neutralize any health risks posed by such materials, deal with any odor or stain, and answer any question you might have about the loss. SERVPRO sends a team with the skills and equipment to handle all these aspects during the cleanup of biohazards in Santa Rosa Beach.

Limiting the Spread of Biohazards

For easing the biohazard cleanup process in Santa Rosa Beach, there is a need to ensure minimal disturbance to the affected area. Agitation from foot traffic or even air movements can spread the material further, exposing the occupants to unnecessary dangers. Our SERVPRO technicians can use engineering controls such as plastic sheets to isolate the affected areas before starting the cleanup.

Safe Removal of Hazardous Materials

If there are solid residues of the biohazard left in place, there is a need to remove it safely. Our SERVPRO technicians use shovels and other appropriate tools to scoop the material and store it in leak-proof plastic bags. We also bag any fabric or paper towels we use to clean the area for safe disposal.

Proper Decontamination Procedures

There is a need to clean the affected areas or the property in general to disinfection levels. Different biohazard materials have unique properties, so there is a need to choose the right cleaning solution. It is also crucial to dilute the cleaning agents to the correct ratios. For example, a ratio of 1:100 is for bleaches when diluted with water. Our SERVPRO technicians have access to specially formulated cleaning agents for dealing with different biohazards. Advanced training also helps in following the right cleaning procedures. Therefore, we can remove all types of biohazards, including:

  • Human body fluids such as blood
  • Pathological wastes such as human tissue
  • Animal wastes
  • Dangerous chemicals such as meth lab residues
  • Materials at a crime scene such as gunpowder residue

Cleaning biohazards can be complicated. SERVPRO of N. Okaloosa, Walton, Holmes, & Washington Counties has the resources to handle such incidents. Call us at (850) 267-0746. We're Faster To Any Size Disaster.

Santa Rosa Beach Property Biohazardous Cleanup Needed after the Vermin Are Gone? SERVPRO Has the Solutions!

11/18/2019 (Permalink)

raccoon on edge of shingled roof Biohazardous Attics from Unwanted Guests in Santa Rosa Beach Causing Problems for You? Contact SERVPRO to Disinfect and Secure

Animal Infestations That Threaten Santa Rosa Beach Homes

 As a Santa Rosa Beach homeowner, it is not challenging to see all of the wildlife that exists even in the neighborhood where you live. From the persistent raccoons knocking over your trashcan to get to your scraps to snake nests that can often appear in the crawlspaces of homes throughout the region, addressing the effect any of these infestations can have on your house should happen as quickly as possible.
Our SERVPRO team can help with biohazard cleanup for Santa Rosa Beach homes once pest control and wildlife services have worked to ensure that the living creatures that could nest in your property are gone. You might not realize how bad an animal intrusion has become until these professionals get involved and trap, relocate or eradicate these threats. Animals can live in a high degree of filth, including their waste and other biohazardous conditions. To protect your home from any adverse effects, our dedicated team of bio-threat recovery specialists can help.
While many animals could infiltrate your attic, chimney, crawlspace, and walls, few are as destructive as raccoons, squirrels, rats, and snakes. While each of these creatures can nest differently, lingering fecal matter and droppings can cause health hazards for exposed humans and pets. Raccoon latrines can be especially troublesome in attic crawlspaces forcing the discarding of insulation, disinfecting, and then re-insulating with new material. Even after the process of cleaning these areas after pests have been eliminated or relocated, aerosolization of viral and bacterial threats is a continued concern without stringent disinfecting efforts.
Our SERVPRO professionals can wear personal protective equipment such as full-coverage suits, respirators, and gloves. During the disinfection and cleaning process to restore these damaged areas of your household, it is vital to prevent the transference of bacteria.
The discovery of an animal infestation in your home can be alarming and overwhelming, even after the immediate presence of rodents or reptiles has gotten addressed. Our SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties team can help with the precise and focused cleaning that your home needs after these damaging situations. Give us a call anytime that you need us at (850) 267-0746.

Destin Stormy Weather and Flooding in Your Home? Mitigation of Damages Are a Priority--Call SERVPRO for Professional Help

10/28/2019 (Permalink)

Flooding Sign, Boats at a Dock SERVPRO Recommends to Call Us for Flood Damage Cleanup in the Destin Area--Done Right the First Time!

Are You Considering a DIY Flood Damage Restoration in Your Desmond Home?

If something disastrous, like flood damage in the Florida Panhandle, happened to your home, you might consider trying to remediate the damage yourself to lessen the overall expenses. While it is true that DIY jobs generally cost less than hiring professional services, it may not always be worth risking further damage to your home due to inexperience. Having first-hand knowledge about the Cleanup and Restoration Industry can help ensure that the remediation goes right the first time.

Let's say that the flood damage in your Destin home came from a flash flood. While you were at work, a severe storm rolled in and caused a flash flood. The water level rose until it managed to flood the entry room of your home before it retreated again when the storm subsided.

There are some key reasons to contact professional Cleanup and Restoration services, such as SERVPRO, instead of handling a job like this yourself. Firstly, floodwaters are not always safe to handle without protective equipment. Floodwaters can pick up harmful materials and carry them in their currents, such as biohazardous materials, chemicals, and human waste. Black Water should only be removed and remediated by professionals who understand how to interact with it safely.

Secondly, SERVPRO can help ensure that the growth of mold damage is less likely to occur. Our highly trained technicians use advanced equipment when they remediate flood damage, including infrared cameras, which can point out hidden pockets of water. If you call us, we could assemble a team of water damage restoration technicians (WRT) to travel to your home swiftly. We strive to be Faster To Any Size Disaster.  

If you trust SERVPRO to handle the flood damage in your home, our technicians can begin with removing any lingering puddles of water using wet/dry vacuums. To properly remediate your entryway, we may need to remove drywall or the flooring to ensure that the structure of your home can be dried. However, we always attempt to return your home to you, "Like it never even happened."

Sometimes, DIY yourself jobs are an excellent way to gain some experience and save some money. However, if severe damages happen to your home, always reach out for professional help.

If a flood impacts your home, never hesitate to reach out for help. Speak with SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties by calling (850) 267-0746.

Why Santa Rosa Beach's Coastal Community Benefit from the Experience of SERVPRO Restoration Services

9/12/2019 (Permalink)

flood damaged bedroom If your home experiences flooding or other emergencies like fire, water or mold damage, your best decision is to immediately contact SERVPRO.

SERVPRO Offers Many Helpful Services to the Local Santa Rosa Community

Enlisting professional restoration services means giving your Santa Rosa beach home the best chance of a full-recovery after water, fire, mold or storm damages. To achieve those goals, a restorer needs qualifications, training, and experience in commercial and residential restoration. Florida is one of the many states in the US that issues state licenses for mold remediation, BioHazard removal, and other restoration services. SERVPRO of N.Okaloosa, Walton, Holmes & Washington Counties holds the required licenses as well as essential expertise for quality home restoration here in Florida. Our operations manager, Greg Cartwright, alone holds thirty years worth of experience in assessing, operating, and restoring property damages. Contact us today by dialing our emergency number for expert assistance


Florida homeowners experience extreme weather conditions during specific periods of the year. These dangerous weather events can cause flash flooding, property, and vehicle damages as well as bringing contaminated materials into your home. Commonly, these events occur out-of-hours, which is why SERVPRO large loss teams are available on call throughout the night in emergencies.

The combination of high winds with flash flooding is capable of causing permanent structural storm damage to your Santa Rosa Beach home. Often, major surgery is required from general contractors and remodelers to repair some, or all, of your property. Immediately after flooding, the property may be unsafe, or unsanitary, preventing vital work from being carried out and prolonging your temporary relocation from the property. SERVPRO technicians can create a safe working space allowing third-party contractors to get straight to work.

SERVPRO restoration services are capable of scoping the property before third-party contractors and establishing a safe workspace. We can restore the power to your Santa Rosa Beach property, remove electrical safety hazards, and check floors for waterlogging or structural weakening. Where contaminated flood water has entered the home, our technicians can enter the property wearing personal protective equipment, disinfect and dispose of contaminated items before thoroughly deodorizing the property which allows contractors to begin work, and you, to get your home back quicker.


Coastal towns create humid environments for residents, which can make water damage in your Santa Rosa Beach property, especially harmful. Modern water restoration services require not only appropriate drying equipment but also a strong knowledge of how microbial growth can ramp up the severity of property damages in a short space of time. SERVPRO water restoration technicians (WRT) are trained to control relative humidity levels in the home to prevent microbial growth while your Santa Rosa Beach property is dried.

Restorers working with water incidents rely on the principle of moisture seeking out dry areas. By using equipment to encourage this process, a SERVPRO water technician can speed up drying times in your home, mitigating losses and reducing the likelihood of microbial growth. Raising the temperature of floors and walls can encourage embedded moisture to rise to the surface where increased airflow causes it to evaporate into the air.

SERVPRO create these conditions using equipment with heating elements like rapid air-movers and portable extraction units. This process helps to remove moisture that is absorbed into porous materials like drywall, fabrics, or furnishings. However, it does create a secondary issue of increasing relative humidity in the affected area of your Santa Rosa home. Our restoration services mitigate against microbial growth by maintaining a relative humidity of 60% or less using dehumidification equipment or an open system drying method. This method ensures that the increased moisture content of the surrounding air is continuously exchanged with drier air preventing, secondary issues like mold growth.


In Santa Rosa Beach, mold remediation services require a special license ordained by the state of Florida. SERVPRO owns the requisite licenses to carry out restoration services for mold damage in Santa Rosa Beach legally and professionally. Our technicians are adept at finding the sources of damage as well as cleaning away visible signs of microbial growth. At the end of a service, we can thoroughly deodorize the affected area, or the entire house, to re-establish a sanitary living environment.

The spread of microbial growth in a property begins with microscopic mold spores. These spores are exceptionally lightweight and travel through your Santa Rosa home on indoor air currents. Usually, microbes are harmless. However, when they come into contact with moisture, they can propagate quickly and affect indoor air quality. SERVPRO mold restoration technicians can temporarily remove structural barriers to make accurate assessments about the extent of damage in your property.

One of the primary methods of cleaning away microbial growth is through chemical agents. By agitating soiling with disinfectant cleaning solution, a SERVPRO technician can effectively remove molds from walls, ceilings, and flooring. During this process, we use negative air pressure to prevent the spread of mold spores into unaffected areas of the home. Porous materials tend to be affected more severely than non-porous ones, but our Esporta washing machines can remove up to 99% of soiling from valuable fabrics and materials. 


Coastal properties, like those in Santa Rosa Beach, are often built using finished natural materials like wood. These construction materials are likely to be more heavily affected by fires than those made from brick and mortar. When you experience fire damage in your Santa Rosa Beach home, there may be a large amount of charring to structural components like decking, door, and window frames, as well more common areas of damage like walls and ceilings. 

Our restoration services for fire-related incidents cover cleaning, removal, and replacement of smoke residues and charred surfaces in all but major incidents. We can use pressure washing as well as sandblasting to help remove charring from materials along with the unpleasant appearance and odor. Any materials that need disposal can be bagged up by a SERVPRO technician and taken with us at the end of service.

After the initial phase of fire restoration services is complete, SERVPRO can begin procedures that bring your home back to its preloss condition. These may include refinishing wooden surfaces or replacing flooring and decking. Our odor control technicians (OCT) can set to work removing any residual odors that remain after soot and smoke residues are cleaned away using thermal ultra-low volume (ULV) foggers to restore indoor air quality and bring your home back to its pre-incident condition.

SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties has a combined 56 years experience in restoration services of Florida's residential and commercial communities. Contact us today at (850) 267-0746.

Click here to learn more about Santa Rosa Beach.

We Are Here To Help When Your Shut Off Valve Causes Water Damage To Your Miramar Beach Home

2/14/2019 (Permalink)

Give our SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties rapid response team a call 24/7!

Water Cleanup After Shut Off Valve Damage In Miramar Beach Homes

Shutoff valves are a vital component for the plumbing network running through your Miramar Beach home. Whenever a problem gets recognized within the system, this valve can help to stop water flow throughout the pipes so that the damaged area can get repaired without substantial water loss. As important as these valves are to the operation of your plumbing, they are not impervious to damage themselves, and hitting them or breaking them off of the main supply line to your home is easier to do than you might think.

The risk with damage like this, even if it does not completely separate the pipe, is constant leaking or flow that ultimately requires professional water cleanup for your Miramar Beach residence. Our SERVPRO professionals can appreciate the severity of this situation and respond quickly to the emergency. The crew is available 24/7 to address emergencies and disasters as they happen, offering effective mitigation tactics even amid the crisis.

With valve damage, there is no way to stop the flow of water into your home, so a fast response is vital to keep your restoration work to little more than repair and water cleanup. Our trained professionals arrive with effective drying equipment that can help to preserve exposed materials. With many of the shut-off valves placed in laundry areas or kitchens throughout the area, the threat of saturated materials from this incident is high.

Drying out the damaged elements can help prevent extensive tear out and reconstruction. Our SERVPRO rapid response team arrives with machines like our air movers and LGR dehumidifiers which can work to dry out exposed materials, structural elements, and contents of the affected areas quickly.

Accidents can damage your shut off valve for the plumbing in your home, but this does not have to be a devastating occurrence. Give our SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties rapid response team a call 24/7 at (850) 267-0746.

Click here for more about Miramar Beach.

Flood Damage Professionals You Can Count On In Miramar Beach

1/31/2019 (Permalink)

Our certified professionals have the right equipment to handle any type of disaster in your home.

Why SERVPRO is the Smart Choice for Flood Damage in Miramar Beach

Flooding can happen during any season in Miramar Beach, but there is a greater risk for flooding during hurricane season. Even so, heavy rainstorms can still create a flooding situation in the area and being aware of how floods occur and react is essential to keeping you and your family safe. 

If your Miramar home has flood damage and has suffered, you want the help of a professional remediation company right away. SERVPRO is always standing by ready to help you with expert training and tools. We efficiently get the water out and dry your home, while not wasting any time doing it, making it easy to see why SERVPRO is the best choice for flood damage restoration.

As rain continues to fall for several days, flooding can slowly happen. With this kind of flooding, it can take up to a week to develop and can cast for months before the waters recede. On the other hand, rapid-onset floods happen much faster, usually developing within days or even hours. These floods generally happen in areas with smaller watersheds that experience heavy rainfall, usually in urban areas and the water recedes after a few days.

As soon as the storms that caused flooding in your home are over, contact SERVPRO technicians so that we can prevent any more damage from occurring. The structure of your home continues to suffer damage, while mold can begin growing within just 48 hours. We use truck-mounted pumps to get the standing water out fast, and industrial size fans and dehumidifiers to finish drying your home.

With floods, you also need to be concerned with debris and contamination in the water from runoff and sewage. Stay out of your home until we can make it safe for you again.

Flash flooding happens very fast with no or little warning, like during periods of very heavy rain or when dams, levees, or water systems fail. Areas which are densely populated are at high risk for flash floods, and in urban areas, these floods can fill viaducts, underpasses, low roads, and parking structures.

Strong winds from a hurricane or tropical cyclone can push huge amounts of seater onto land, creating a storm surge. The surge combines with the ocean’s tide to make a storm-tide surge. These have been registered as high as thirty-five feet above sea level and can cause significant flooding over a large area. It can happen over a short period, usually four to eight hours, but in some cases, it can take a lot longer for the water to recede.

SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties can come to your rescue of floodwaters enter your home in Sandestin, Alys Beach, or Watercolors. Reach out to us immediately after the storms subside by dialing (850) 267-0746 and we can make your home dry and safe again after flood damage.

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How SERVPRO Uses Heat to Help Dry Water Damage in Santa Rosa

1/11/2019 (Permalink)

Call SERVPRO to dry your water damaged hardwood floors.

Why SERVPRO Uses Heat During Water Removal Jobs in Santa Rosa Beach

Many times when a home in Santa Rosa Beach sustains an incident involving water, different materials become soaked and retain that water. SERVPRO trains their employees so they can quickly get homes wholly dried out and protected from secondary water issues including microbial infestations and the development of unwanted odors.  

The many varied components of a home in Santa Rosa Beach is why SERVPRO uses heat with water removal equipment. Drywall, if our work begins soon enough after the event, can become dry again with little permanent damage. Other materials inside your home have different rates of absorption than drywall.  

Brick, for instance, is porous, and after absorbing water, tends to hold it inside its tiny openings more tightly than drywall. This tendency to hold onto moisture, plus the capillary action that drew the water deep inside the brick's interior, makes drying brick a longer process than many other things in the home.

Heated air directed at the bricks in your home can help get them dry faster than room temperature air that passes over the surface. The water held by most materials does not remain stagnant but continually moves toward drier sections. Seeking equilibrium like this happens in almost all materials. When warm, dry air can substitute for drier brick, the moisture passes more readily into the air, where we can then capture it and remove it with our desiccant machines.  

Removing water trapped below wooden floors requires a more gentle heat and constant supervision with both infrared thermal imaging devices and moisture reading equipment. Drying natural wood too quickly can result in warping, so we document the progress from start to finish. We also might use weights to help boards dry more correctly, as well, but we can often achieve the results we want without doing so. Many times, however, we need to remove a few boards to better reach the moisture underneath the rest of the floor with the dry air that we want to circulate and pull moisture out of the area.  

Water removal that happens quickly can help protect your home from developing problems with microbial infestations, staining of walls and ceilings, warped doors and windows, and unpleasant odors. However, if any of these situations do arise, SERVPRO has specialists who can help make any necessary repairs.  

SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties has water removal equipment that addresses issues involving standing water, moisture-laden materials, and secondary issues that arise from these situations. Call us at (850) 267-0746, so we can help get your home restored “Like it never even happened.”

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