What our Customers say...


Hello!  My name is Kim, residing in Destin, Florida.  I recently had an issue with water damage in a unit at Fountainhead condominiums in Fort Walton Beach.  I felt responsible for this damage, so I contacted SERVPRO to help me resolve the problem.  Everyone I worked with at your company was very courteous, helpful, and professional.  There was, however, one problem with regard to a large hole in the ceiling not being repaired when the owner of the unit arrived last week for vacation. After I called to express my concern, Melanie Morgan took it upon herself to take corrective action and fix the problem in a timely manner.  I truly appreciate the help I received from all your employees, most especially Melanie, for assisting me in getting this situation resolved.

 Sincerely,  Kim     

We were really impressed with the work and professionalism of crew chief Ray.

Good workers knew what they were doing well impressed!

I called SERVPRO right away and help was on the way in no time. I was in shock [from the situation] but they took charge and began to fix the situation. I want to especially acknowledge the performance of crew chief John. His caring attention and empathy helped me get through what was a terrible time in my life.

SERVPRO has done a tremendous job with the initial cleaning and drying and also packing and storing. Looking forward to SERVPRO continuing to work to have job completed. Very professional! Ray is very polite and an asset to your business.

Guys did a great job- thank you!!

Well done job!!

Ray was particularly helpful in finding an additional problem in the plumbing that required a plumber to come to our house to fix.

John (crew chief) was very professional, he got out here lickity split! He was very thorough and explained exactly what he was doing and why. I am very pleased with SERVPRO's work and glad I called them!

Ray did a great job on this project. Not even one protocol exception was discovered on the job during testing! It has been a pleasure working on this job with you.

I cannot thank yall enough for what you did for me. It's been a really rough time and your team made it so easy for me to come home.

Thank you for a job well done. You exceeded my expectations. I will be recommending you to all my colleagues.

Our office rugs look great, thanks to SERVPRO!!

Your company did a GREAT job!!

SERVPRO did a great job!!!

Everyone was great! They were on time, professional and friendly.

Showed up on time and finished per schedule. Friendly and efficient.

SERVPRO of Fort Walton Beach has done duct cleaning on several of our properties, they are by far the best choice for this service along with the many others they have to offer.