SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties Employee Photos

Owner posing Jeff in button-down shirt, beard

Jeff Jones

Jeff is the Owner and President of SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. Jeff and Wendy, his wife, have been franchise owners since 1992. Jeff has certifications by the (IICRC ) Institute of Inspection, Cleaning and Restoration Certification in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT.) Jeff enjoys guiding his entire staff and crew in their professional development to be “Ready for Whatever Happens.” We are prepared and always “SERVPRO Ready” to assist this community we call home. His favorite element concerning their SERVPRO franchise is the opportunity to help all our local communities with our professional cleanup and restoration services.  When our neighbors call out in their time of need, we are on the way.  Jeff enjoys traveling and taking time to golf or hunt.

Female employee Wendy the owner is posing in a green top

Wendy Jones

Wendy is the Owner and Vice-President of SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She has earned certifications by the (IICRC ) Institute of Inspection, Cleaning and Restoration Certification in ASD, WRT, and AMRT. Wendy likes helping people with all the aspects of cleanup and restoration services provided at her SERVPRO franchises. She particularly likes helping people during their greatest time of need. Wendy loves spending time with her family and all of her grandchildren.

female smiling in a pink top, reddish hair

Nicole Dominguez

Nicole is the General Manager at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She joined our staff in 2017 as Office Manager until moving to General Manager in 2021. She offers 20 years of business management experience. She is a University of Louisville graduate with a background in Political Science and Computer Information Systems. Nicole is also IICRC certified in water damage restoration (WRT) and enjoys managing in such a fun, fast-paced environment. 

male employee with grey hair wearing a black shirt

Kevin Aycox

Kevin is the Reconstruction Manager at SERVPRO of N. Okaloosa, Walton, Holmes & Washington.  Kevin has 20+ years of experience in the restoration business and has even worked in our SERVPRO Headquarters.  His favorite part about working with SERVPRO is leading our team to help rebuild our customer’s home or business quickly and efficiently to “Like it never even happened.”

Young man with facial hair and glasses wearing a black SERVPRO shirt

Josh

Josh is the Digital Marketing Strategist at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He is responsible for all digital marketing objectives for the franchise. Whether it is optimizing franchise websites & Google pages, content creation, or public relations planning, Josh is up for the task. 

Tan woman in a Green SERVPRO Shirt

Grettel

Grettel is the Business Development Representative at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She has over 5 years of experience in the restoration industry and provides a unique perspective from working at multiple SERVPRO locations. She manages all aspects of community outreach, local branding, and public relations.

Female employee Lisa, smiling in a blue jacket

Lisa

Lisa is the Job-File Coordinator at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. Lisa performs all job management objectives - including tracking, scheduling of jobs, and customer satisfaction activities. Keep an ear out for her sweet voice whenever you call our office!

Woman with teal top and smiling

Amanda

Amanda is the Project Scheduler at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She is responsible for the daily dispatching of crews to areas of need and ensuring that all project timelines maintain a steady course. Amanda also has years of experience in the insurance industry and is able to bridge the gap between the customer and the adjustor. She knows what your insurance is looking for, and will be able to assist you in filing your claim properly! 

woman in red top

Kristen

Kristen is the Job File Coordinator at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She is responsible for documenting all first notice of losses and ensuring that all scheduled jobs maintain a steady course. Kristen has a proficient background in business management and is extremely knowledgeable in all aspects of proper operational practices. Keep an ear out for her when you call our offices! 

woman with blonde hair in a blue top

Birgitte

Birgitte is a Project Manager at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. She is responsible for overseeing the reconstruction process of all projects and ensuring that those projects maintain schedule. "This has been my passion since I was 11, I love watching the process of seeing a once gutted house become a beautifully renovated home." 

young man with SERVPRO Hat and Shirt

Ariel

Ariel is a Project Manager for SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He is responsible for overseeing the reconstruction portion of all projects and ensuring that those projects maintain schedule. Ariel always makes certain that the customer remains at the forefront of discussion and always in the loop. Ariel also has experience in writing sketches and conducting mold inspections.

bearded worker in a black jacket posing

Anthony

Anthony is the Shop Manager at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He oversees our entire facility, including the warehouse. Anthony maintains our equipment, vehicles, shop, warehouses, and our incredible office. He is a crucial asset that makes our jobs run smoothly and efficiently and keeping us Faster To Any Size Disaster.

smiling young man with dreadlocks and a hat

Jamal

Jamal is a Crew Chief at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He specializes in Water Restoration practices and always comes to work prepared. Jamal is always SERVPRO READY for our Front-Line Production Team. With over 5 years experience - no job is too big for him, no matter the circumstance. Jamal is always HERE TO HELP restore the property, “Like it never even happened.”

male employee in a SERVPRO HAT AND UNIFORM TOP

Joe

Joe is a Crew Chief at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. Joe specializes in mold remediation practices and is always SERVPRO READY on our Front Line Production Team. He sets a high standard for his work ethic and is insistent that his crew reflect that on every job they take on. No matter the circumstance, Joe is ready to do whatever it take to make it look "Like it never even happened."

Young man with a hat, glasses, and SERVPRO shirt

Dylan

Dylan is a Restoration Technician at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He is one of our premiere carpet and air-duct specialists. Whether it be damage to your carpets, vehicles, or rugs; Dylan is able to mitigate and extract any water or biohazard damage, restoring it to its natural state. Do you air ducts contain mold or just need an old-fashioned cleaning? Call for Dylan!

Man with black SERVPRO shirt

Ernest

Ernest is a Restoration Technician at SERVPRO of N. Okaloosa, Walton, Holmes & Washington Counties. He is one of our brightest employees and is training to become a lead mold remediator. Ernest's favorite part of the job is "seeing how gracious each customer is after restoring their home to normal" No job is too big for Ernest and he will always do whatever it takes to make your home look "Like it never even happened."